detpkr Privacy Policy
At detpkr, your privacy is not an afterthought — it is a foundational commitment. This Privacy Policy explains exactly what personal data we collect, why we collect it, how it is used, who we share it with, and what rights you hold as a player based in Pakistan or anywhere else you access our platform.
How detpkr Protects Your Privacy
Six core principles guide how detpkr handles every piece of personal data entrusted to us by players across Karachi, Lahore, Islamabad, Faisalabad and beyond.
256-Bit SSL Encryption
Every data transmission between your device and detpkr's servers is protected by industry-standard 256-bit SSL encryption. Your personal details and payment information are never sent in plain text over the internet.
Secure Data Storage
All personal data stored by detpkr is held in encrypted databases with strict access controls. Only authorised personnel with a legitimate business need can access your data, and all access is logged and audited.
No Selling of Your Data
detpkr does not sell, rent, or trade your personal data to unaffiliated third-party companies for their own marketing purposes. Your data is used solely for the purposes described in this Privacy Policy.
Minimal Data Collection
We only collect the personal data that is strictly necessary to operate your detpkr account, process transactions in PKR, verify your identity per KYC requirements, and comply with applicable legal obligations.
Your Rights, Respected
You have the right to access, correct, port, restrict, or request deletion of your personal data at any time. detpkr provides a straightforward process to exercise these rights, as described in Section 9 below.
Breach Notification
In the unlikely event of a data breach that affects your personal information, detpkr will notify affected players promptly and take all necessary remedial steps in accordance with applicable data protection laws.
Table of Contents
1 Who We Are
detpkr ("the Company", "we", "us", "our") operates the online casino and sports betting platform accessible at detpkr.net. We are the data controller responsible for the personal information collected through this website and any associated mobile interfaces.
detpkr is a brand dedicated to serving the Pakistani market with a locally relevant gaming experience — including PSL cricket betting, live casino games, and slot titles — with all transactions conducted in Pakistani Rupees (PKR) via JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank.
This Privacy Policy applies to all personal data collected by detpkr through the detpkr.net website, including data collected during the account registration process, KYC verification, ongoing use of the platform, customer support interactions, and marketing communications (where you have given consent).
2 Data We Collect
detpkr collects the following categories of personal data, depending on how you interact with our platform:
2.1 Identity & Registration Data
- Full legal name (as it appears on your CNIC)
- Date of birth (to verify you are aged 21 or above)
- CNIC number (Computerised National Identity Card)
- Gender
- Nationality and country of residence
2.2 Contact Data
- Email address (used for account notifications and support correspondence)
- Pakistani mobile number (used for SMS OTP and account security)
- City of residence (e.g., Karachi, Lahore, Islamabad, Faisalabad)
2.3 Financial & Transaction Data
- JazzCash or EasyPaisa mobile wallet number
- HBL, UBL, or Meezan Bank account details (account title and IBAN where applicable)
- Deposit and withdrawal transaction history
- Account wallet balance
2.4 Gaming & Betting Activity Data
- Bets placed, game sessions, stake amounts, and outcomes
- Responsible gaming settings and limit preferences
- Session duration and login timestamps
2.5 Technical & Device Data
- IP address and approximate geolocation
- Browser type, version, and operating system
- Device type (mobile, tablet, desktop)
- Referral source and navigation path on the detpkr website
2.6 KYC Verification Documents
- CNIC scan or photograph (front and back)
- Selfie or live photo for facial comparison where requested
- Bank statement or mobile wallet screenshot for address or payment verification
3 How We Collect Data
detpkr collects personal data through the following channels and mechanisms:
Direct Collection
The majority of personal data we hold is provided directly by you during the account registration process, KYC document submission, deposit and withdrawal requests, customer support conversations (live chat or email), and when you update your account profile.
Automated Collection
When you browse or use the detpkr platform, certain technical data is collected automatically via our servers and analytics tools. This includes your IP address, device information, session timestamps, and page navigation data. This automated collection enables us to maintain platform security, detect fraudulent access attempts, and improve the user experience for Pakistani players.
Third-Party Sources
In some cases, detpkr may receive data about you from third parties, including:
- Identity verification service providers used to confirm your CNIC details
- Payment processors (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank) who confirm transaction status
- Fraud prevention and AML screening services
- Responsible gaming organisations where a self-exclusion has been registered through a third-party programme
4 Why We Use Your Data
detpkr uses personal data for the following specific purposes. We do not use your data for any purpose that is incompatible with those listed here without obtaining your explicit consent or notifying you in advance.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account registration and management | Identity, contact data | Contract performance |
| Age and identity verification (KYC) | CNIC, date of birth, selfie | Legal obligation |
| Processing deposits and withdrawals in PKR | Financial / transaction data | Contract performance |
| Fraud detection and prevention | Technical, financial, identity data | Legitimate interest |
| Anti-money laundering (AML) compliance | Financial, identity, transaction data | Legal obligation |
| Responsible gaming monitoring | Gaming activity, session data | Legal obligation + legitimate interest |
| Customer support and complaints | Contact, account, transaction data | Contract performance |
| Platform improvement and analytics | Technical, behavioural data | Legitimate interest |
| Marketing and promotional communications | Contact data, gaming preferences | Consent |
5 Legal Bases for Processing
detpkr processes your personal data on the following legal grounds:
- Contract Performance: Processing is necessary to provide you with detpkr's services — including account management, deposits, withdrawals, and gaming access — as agreed in our Terms and Conditions.
- Legal Obligation: We are required by law to collect and retain certain data, including identity verification records, transaction logs, and AML documentation, for defined retention periods.
- Legitimate Interests: We process certain data to pursue our legitimate business interests — such as fraud prevention, platform security, and improving our services for Pakistani players — provided those interests do not override your fundamental privacy rights.
- Consent: Where processing is not justified by the above grounds — for example, sending you personalised bonus offers or PSL promotions by email — we will ask for your explicit consent before doing so, and you may withdraw that consent at any time.
6 Who We Share Data With
detpkr does not sell your personal data. We share personal data only where strictly necessary and only with the following categories of trusted recipients:
Payment Service Providers
To process your deposits and withdrawals in PKR, we share the minimum necessary financial data with JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank as required to execute the transaction. These providers are bound by their own data protection obligations and applicable Pakistani financial regulations.
Identity Verification Partners
We use third-party KYC verification services to confirm the validity of CNIC documents and perform age verification. These partners process identity data solely for verification purposes and are contractually prohibited from using it for any other purpose.
Fraud Prevention and AML Services
To protect the integrity of the detpkr platform and comply with anti-money laundering obligations, we share relevant data with fraud screening and AML compliance service providers. These checks protect all players from fraudulent activity on the platform.
Game Software Providers
Third-party game providers whose casino titles are hosted on detpkr may receive limited session and gameplay data — such as bet amounts and game outcomes — necessary to operate their games. No personally identifiable contact or financial data is shared with game providers beyond what is required for game operation.
Legal and Regulatory Authorities
detpkr will disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by law, court order, or regulatory direction. We will notify you of such disclosures where we are legally permitted to do so.
7 Cookies & Tracking
detpkr uses cookies and similar tracking technologies on the detpkr.net website to provide essential platform functionality, maintain your login session, remember your preferences, and analyse how players use the site so we can continue improving our services.
Types of Cookies Used
- Essential Cookies: Required for the platform to function. These include session cookies that keep you logged in to your detpkr account and security cookies that help detect fraudulent login attempts. These cannot be disabled without breaking the platform's core functionality.
- Functional Cookies: Remember your preferences — such as your preferred language and responsible gaming settings — so you do not need to re-enter them on every visit.
- Analytics Cookies: Help us understand how players navigate the detpkr platform, which games are most popular among Pakistani players, and where users encounter difficulties. This data is aggregated and anonymised where possible.
- Marketing Cookies: Used only with your consent to deliver personalised bonus and promotional content relevant to your gaming preferences. You may opt out of marketing cookies at any time through your browser settings or the cookie preference centre.
Managing Cookies
You can control or delete cookies through your browser settings at any time. Please note that disabling essential cookies will impair your ability to use the detpkr platform, including your ability to log in to your account. Detailed guidance on managing cookies is available through your browser's help section.
8 Data Retention
detpkr retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years | Legal / AML obligation |
| KYC identity documents | Duration of account + 5 years | Regulatory compliance |
| Financial transaction records | 7 years from transaction date | Financial regulation |
| Responsible gaming records | Duration of self-exclusion + 5 years | Player protection obligation |
| Customer support communications | 3 years from last interaction | Dispute resolution |
| Marketing consent records | Until consent withdrawn + 3 years | Consent management |
| Technical / access logs | 90 days | Security monitoring |
After the applicable retention period expires, personal data is securely deleted or anonymised so that it can no longer be associated with you as an individual.
9 Your Rights
As a detpkr player, you hold the following rights in relation to your personal data. These rights may be subject to certain legal limitations — for example, we cannot delete financial transaction records that we are legally required to retain — but we will always explain any such limitations clearly when you exercise a right.
Right of Access
Request a copy of all personal data detpkr holds about you, free of charge, within 30 days of your request.
Right to Rectification
Request correction of any inaccurate or incomplete personal data we hold, such as a misspelled name or outdated mobile number.
Right to Erasure
Request deletion of your personal data where it is no longer needed or where processing was based on consent that you have since withdrawn.
Right to Restrict Processing
Request that we limit how we use your personal data while a dispute is being resolved or while you contest its accuracy.
Right to Data Portability
Request a machine-readable export of personal data you have provided to detpkr, in a structured, commonly used format.
Right to Object
Object to processing based on legitimate interest grounds, including profiling for marketing purposes, at any time.
10 Children & Underage Players
detpkr is strictly intended for players aged 21 years and above. We do not knowingly collect, store, or process personal data from individuals under the age of 21. The detpkr registration process includes an age declaration and is supported by mandatory CNIC-based age verification before any withdrawal is processed.
If we discover — through our verification procedures or any other means — that personal data has been collected from a person under 21 years of age, we will immediately close the associated account, void any transactions, and securely delete the personal data in question.
Parents and guardians are strongly encouraged to use parental control software to restrict access to online gambling websites on devices used by minors. If you believe an underage person has registered a detpkr account, please contact us immediately at support@detpkr.net so we can take prompt action.
11 Data Security
detpkr implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:
- 256-bit SSL/TLS encryption for all data in transit between your browser and detpkr's servers
- Encrypted databases for all stored personal and financial data, with encryption keys managed separately from the data they protect
- Role-based access controls ensuring that only authorised personnel with a business need can access personal data, with all access logged
- Multi-factor authentication (MFA) for all internal staff accessing systems that process personal data
- Regular security testing including vulnerability assessments and penetration testing of the detpkr platform
- Incident response procedures that are regularly tested and updated to ensure rapid response to any security event
While detpkr takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You can help protect your account by using a strong, unique password for your detpkr account, enabling two-factor authentication where available, and never sharing your login credentials with anyone.
12 Changes to This Policy
detpkr may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or the services we offer to Pakistani players. The "Last Updated" date at the top of this page will always reflect when the current version came into effect.
Where a change is material — meaning it significantly affects how we process your personal data or the rights available to you — we will notify registered players by email at least seven (7) calendar days before the change takes effect. For minor or clarificatory updates that do not materially affect your rights, we may update the policy without advance notice.
Your continued use of the detpkr platform after any update to this Privacy Policy constitutes your acknowledgement of the revised terms. If you do not agree with the updated Privacy Policy, you should stop using the platform and contact us to request account closure.
13 Contact & Complaints
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or would like to raise a complaint about how detpkr has handled your personal data, please contact us through any of the following channels:
- Live Chat: Available 24/7 on detpkr.net — average response time 3–5 minutes
- Email: support@detpkr.net — responses within 24 hours on business days
When submitting a privacy-related request or complaint, please include your registered email address and CNIC last four digits so we can verify your identity. We will acknowledge your complaint within 5 business days and aim to resolve it within 30 calendar days.
detpkr takes all privacy complaints seriously. If you are not satisfied with our response, you may escalate the matter through any applicable data protection or consumer rights authority in your jurisdiction.
Your Privacy Is Our Priority
Now that you understand how detpkr safeguards your personal data, join thousands of players across Pakistan who trust us with their cricket betting, live casino sessions, and slot play — all in PKR.